Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to any address in the Australia, New Zealand region. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

FREE SHIPPING TO BRISBANE, SYDNEY, MELBOURNE AND ADELAIDE METRO AREAS ON SELECTED LP AVENTURE, KORR LIGHTING, YAKIMA AND SELECTED DARCHE PRODUCTS. FOR AREAS NOT LISTED, PLEASE CONTACT US TO SEE IF YOU QUALIFY FOR FREE SHIPPING, OR FOR FREIGHT COST. For other product and export orders, when you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.


As many of the items listed are bulky, we will contact you and advise you of the most economical shipping cost and time to deliver.


AWD Enhancements